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GLOBAL STORES HEAD

@ Fossil Group

  • Manage program, operational governance, risk management and ensure service levels are met. 

  • Responsible for managing store operations across North America, EMEA and APAC regions.

  • Provide consultation and Program manage store enhancements

  • Manage New, remodels and closure store projects

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PORTFOLIO HEAD

@ PepsiCo Inc

  • As a member of Program Management office responsible for governance of the program.

  • Ensure processes are adhered, risk management, service levels are met and continuous service improvement is achieved.

  • Responsible for transforming the existing services, processes, establishing end-to-end ownership.

  • Utilizing the resources to maximize the efficiency and effectiveness of the Services provided to customers.

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SENIOR TECHNOLOGY PLATFORM MANAGER

@ Infosys IT

  • Spearheaded Infosys to get ISO 20000 certified.

  • Defined process, recommended interventions to handle gaps.

  • Participated in internal and external audits, provided consultation, tracked metrics and reported improvement quantitatively.

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